Year after year, ICT Spring has become a major B2B event. International and local experts gathered in Luxembourg for a morning session of Digital Summit dedicated to trends and innovations in the fields of HR and education.

Numerous speakers took the stage under the supervision of the master of ceremony Steve Glangé, from the Ministry of Civil Service and Administrative Reform, who told the audience how proud the Ministry was to be associated with this event.

Hanns Köhler-Krüner kicked off with his talk called "The secret of Digital is Analog – Futereproof your workforce with Digital Dexterity". In the next ten years, about everything we know will change and technology plays a huge part in that. Organizations, he said, need to take it into account and exploit these new technologies for their own purpose. Nowadays, many non-IT roles need skills in the technology fields and a major part of executive priorities and corporate goals are linked in some way to technologies and innovations. According to him, the most important part of the new workplace, where employees want to come and stay is Digital Dexterity. For a company, it means mastering the new tools and enabling employees to work easily with them like they would do at home, facilitating team-based collaboration, both physically and virtually, among other things. All of that, he said, comes from a positive view on and an interest for technology. Today, there is a gap between this Digital Dexterity and the rate of technology improvement. The workforce is not properly prepared and it is the responsibility of all teams in HR, IT and Marketing to make sure that the people are able to prepare themselves and to learn from each other.

After him, João Ricadro Vasconcelos, Policy Analyst on the Reform of the Public Sector at the OECD, gave a presentation on the digital transformation of the public sector. The reason behind this transformation is that citizens are now used to the best service providers in the private sector, which changed their expectations. Therefore, public administrations need to keep up with the digital revolution, because analog governments cannot deal with a digital society. Digital governments, however, understand technology and the expectations of their citizens. He said the OECD helps its member States by providing them with guidance, publications, key skills and key points in order to go fully digital. Today, he concluded, data is the new oil and a super-resource for states, which need to use it well and wisely.

Before the Round Table that followed, Paulette Lenert, from the Ministry of Civil Service and Administrative Reform, introduced the panellists and presented a few figures to the audience: people under 15 year-old find change and new things normal, people aged 15-35 find it normal, whereas people over 35 tend to think change is against the natural order. This is important, considering that people above 35 make half of the workforce.

The panel itself was moderated by Steve Glangé. The first panellist was Sergio Coronado, Lead Coach at the Luxembourg Tech School, which he also founded. He explained why he founded the school as a private initiative: working in IT and having a hard time recruiting, he decided to train high-schoolers himself so they would be motivated to start a career in this field later on. After him, Romain Martin, Professor at the University of Luxembourg, highlighted how tricky education can be in a context where 60% of the jobs of the future are unknown today. To solve this, the Uni makes sure that multiple languages, entrepreneurial skills and digital literacy are taught in every curriculum. With a focus on transversal skills, students are then able to understand technology and to solve issues with it. Francisco Garcia-Moran, Chief IT Advisor for the European Commission, said how important it is to acquire skills and capacity. For everything to work well, there are a few requisites. The first is the communication between teams and the second is to have a digital mind-set. Even if we don't necessarily think about it, there is still some progress to be made in Europe, where millions of citizens don't have a quality access to internet. Like his colleagues, he insisted on the importance of education and training. To conclude, special guest Paul Hallé, from the French Agence Indivisible, talked about the role his agency had in the transformation of the Luxembourgish INAP, which wanted to change the offer of services. Their purpose, he said, is to transform strategies in tangible effects.

A question came from the audience about the speed of change, saying that Luxembourg may be moving too slow. At this, all panellists agreed and answered that there is also an undeniable risk of moving too fast and launching initiatives that don't go anywhere.

The morning was concluded by two presentations by very young speakers. Jack Parsons, CEO of the Big Youth Group, explained how he built his personal brand with no budget and shared tips for entrepreneurs to do the same. For him, it was posting pictures online after every business meeting, gaining viewers every time. His first important piece of advice was "show, don't tell", coupled with "practice what you preach", "deliver", "work hard" and "think big". Finally, Ben Towers shared his personal story of building a web design company, which originated when he was only eleven and freelancing. At eighteen, he started to work with a series of big brands, the British government and Buckingham Palace. Because young people want everything instantly, he said, they have great ideas to solve their issues, but they lack funding. To conclude, he talked about the future of technology, which lies in co-living and co-working spaces available everywhere and when needed, and in healthcare. For him, tech entrepreneurs can learn from the rapid story of social media, which made mistakes along the way from which we can learn.


Crédit Photo : Olivier Dessy

Publié le 16 mai 2018