By Daniela Costa, skeeled.

Bias has always been an issue when it comes to recruiting. Candidates often feel that the hiring processes they go through are biased and not fair which creates a general sentiment of dissatisfaction.

Whether conscious or unconscious, the recruiters’ bias makes it difficult for top talented candidates from underrepresented groups to get hired. And it also keeps companies from benefiting from the competitive advantage that is to have a diverse and inclusive workforce. According to a McKinsey’s research on diversity, companies with more diverse gender, culture and ethnicity outperform employers that don’t support diversity. The research found that companies in the top quartile for gender diversity experience outperform by 21%. For ethnic and cultural diversity, there was a 33% likelihood of outperformance.

However, every day candidates get hired - or not - based on factors that are not related whatsoever to their ability to perform well on a given job. But in the times we’re living, companies can’t keep running hiring processes that promote systemic inequality. Today, HR has the great responsibility of delivering equality, fairness and inclusivity during the hiring process and creating a diverse and inclusive workplace. AI can be a great ally to build a more efficient and unbiased hiring process. Let’s find out how.

Bias in Talent Acquisition

First, it’s important to understand that bias is reflected in many ways in talent acquisition. From always using the same talent sources to writing job descriptions filled with vague clichés and demanding unnecessary job requirements, and interview questions that are not relevant to the job. All this often results in decision-making based on subjective ideas of culture fit or other intangibles.

In most cases, we’re dealing with unconscious bias which happens automatically and is triggered by our brain making quick judgments and assessments of people and situations, based on our background, cultural environment, and personal experiences. Evidently, this unintentional discrimination impacts recruitment and hiring efforts in a very negative way and often results in prejudicial decisions and judgments about some candidates.

Nicolas Speeckaert, co-founder and director of skeeled said in a recent article, “Many companies want to strengthen their diversity. They want their business to benefit from the increased creativity and innovation and diversity of thought and experience a diverse team could deliver, which could give them a competitive edge. However, a stumbling block for companies has been the unconscious bias that creeps into the recruitment process, which sees candidates sadly rejected because of their age or surname on their CV.”

Eliminating bias from the hiring process is crucial given that increasing diversity in any company helps businesses to thrive. Diverse teams are definitely stronger when it comes to creativity, innovation, and problem-solving.

 

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Publié le 30 septembre 2020