Everyone says they want it, but early adopters are running into problems big and small.

Article published by Korn Ferry

Having a hybrid work schedule is one of the few things a majority of workers agree on these days. In one survey, for example, almost 70% of US firms say they plan to adopt some form of it. In other countries, the demand from workers is at least as high. Plus, there are plenty of technology tools to make a hybrid model available to nearly any service organization that started from scratch.

But corporate leaders have privately expressed skepticism that work productivity will suffer under a hybrid system. “Some firms are just saying ‘Bring everyone back to the office,’” says Mark Royal, a senior director for Korn Ferry Advisory.

Even when leaders like a hybrid system in concept, problems can pop up when organizations try implementing it. Managers and employees can’t agree on which days office work is mandatory. Productivity often slips, at least initially. And critics say managers can’t help but favor those who come in more often. As Juan Pablo González, a senior client partner in Korn Ferry’s Professional Services practice, sees it, hybrid work will be a struggle between fairness, equity, and flexibility. “It’s going to be really hard for managers.”

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Publié le 17 novembre 2021