Instant messaging softwares such as Skype, Slack or Facebook are increasingly becoming popular in the workplace and are changing the way employees traditionally connect with their colleagues.
ReportLinker conducted a survey to answer three questions:
• In which sector do people use instant messaging softwares the most?
• What are the most popular ones and why?
• Do employees trust their privacy settings?
Key findings show that:
• Only 19% of people prefer face-to-face communication when discussing something at work
• And 50% prefer emails
• 43% of people use instant messaging softwares in their company,including 71% who work in the tech industry.
• The most used software is Skype 29% , followed by Facebook Messenger 22% , Lync 19% and Slack 5%.
A Better collaboration:
• Among heavy users, 45% say they’re more productive with instant messaging
• Efficiency (22%) and team collaboration (14%) are the biggest drivers of instant messaging adoption
• 14% say it helps them reduce the volume of emails, while 12% liked the flexibility and 10% said the tools were easy to use.
• The main drawback is the pressure to respond immediately cited by 24% of respondents
Privacy:
Despite the popularity of instant messaging softwares, the majority of people, 57%, believe there’s no guarantee workplace conversations will remain private on such tools.
To see all the survey results click here.
Press release by ReportLinker
Publié le 21 juillet 2017
